Terms & Conditions

Deposit

To secure your holiday dates you must complete the online booking form and pay a deposit of £100.
( If there are less than 8 weeks until your holiday, the full amount is due at the time of booking.)
The balance will be due 8 weeks before your holiday begins.
The booking is confirmed once we have sent you booking confirmation by email.
The deposit is non-refundable.
Payment can be made by Cheque or Bank transfer (preferred).

Full payment

The balance of your payment is due 8 weeks before your holiday begins.
If there are less than 8 weeks until your holiday, the full amount is due at the time of booking.
If the balance is not received by the date due on the booking confirmation, we reserve the right to make Esgair Wen Cottage available for re-booking.
Payment can be made by Cheque or Bank transfer (preferred).

Cancellation

If a booking is cancelled prior to final payment the deposit is non-refundable. If a booking is cancelled after final payment we will try to re-let the property. If it is re- let, we will refund you in full minus an administration fee and any financial discounts / offers made in order to secure a new booking.
Once your booking has been confirmed it can only be changed to different dates by treating the original booking as a cancellation.
We may cancel bookings if the property becomes unavailable for reasons beyond our control including, but not limited to: flooding, fire, significant damage, failure of utility services or weather damage. In this event we will refund in full any payment you have made. We are not under any other liability if such a cancellation occurs.

We cannot accept liability or responsibility for any alterations, delay or cancellation or any other loss or damage caused by bad weather or any event outside our control.

Access

Esgair Wen cottage is available for occupation from 4pm on the first day of your holiday and must be vacated before 10am on the last day.

Guest conduct

No more than 4 people may stay at Esgair wen .
We do not allow pets.
You agree to keep the property clean and tidy and will be charged for any damage.
If you commit a serious breach of our terms and conditions we have the right to terminate your booking and may require you to leave the cottage.

Esgair wen is a non – smoking / non – vaping property.

There is a £1 / £2 coin meter for electricity.

***The return of a booking deposit constitutes an acceptance of these Terms and Conditions.

*We cannot be held responsible for any 3rd party breakdowns, malfunctions or cuts of utility services such as electricity, water supplies, sewage disposal, although every attempt will be made to remedy a problem where possible should it occur.

We cannot offer refunds if guests can not complete their stay. Early departure does not warrant a rental decrease.

We urge guests to ensure they have adequate Travel Insurance.